Shall we get in touch together?

When I took over the management of the family estate, I found myself in a world I knew little about. I had competent contacts, private banks, a family office, but very quickly I felt overwhelmed by the language used. Everything was very technical, sometimes vague, and I often felt that we were moving forward without me really being able to understand. At first, I trusted them. I thought it was normal, that that’s just how it was. But as time went on, my discomfort grew. I knew that important decisions were being made, but I wasn’t able to fully grasp the issues at stake or the medium- and long-term consequences. Jean-Charles helped me get things back in order. He didn’t try to oversimplify, but explained to me in concrete terms what already existed: how things worked, what the mechanisms, risks, costs, and expected returns were. He took the time to answer my questions, even when they seemed basic to me. Little by little, I began to understand. Not all at once, but enough to regain confidence and, above all, to feel legitimate in my exchanges. This completely changed my relationship with my banks and my family office. I could finally ask the right questions, challenge certain points, and renegotiate what could be renegotiated. Today, I no longer just accept decisions. I understand what is being offered to me, I know why certain options are relevant or not, and I can make informed decisions. This autonomy has been crucial for me in taking over the family estate.

“After inheriting a large estate, I quickly found myself in a situation that I hadn’t really anticipated. I had to make decisions, choices, and put things in place. So I called on a financial service provider, and everything was done fairly quickly. At the time, I felt that it was serious, structured, and that “everything was under control.” But as time went by, I still felt uneasy. I had children, and the question of what I wanted to pass on to them, and above all how, preoccupied me more and more. I realized that I didn’t really understand what had been put in place. I was following recommendations without being able to explain their meaning or long-term consequences. With Jean-Charles, things went very differently. He reviewed the entire situation from the beginning, without questioning the decisions that had been made, but helping me understand, one by one, the implications of each choice. He really took the time, and above all, he asked me questions that no one had ever asked me before. At one point, he asked me if all this was really in line with what I wanted for my children, with my values, with my vision of passing on my legacy. This question deeply unsettled me, because I had never taken the time to answer it. I then realized that some decisions went against what was important to me. This work allowed me to gradually reevaluate things at my own pace. Today, I have a much better understanding of what I do, why I do it, and how it makes sense for me and my children. I feel more at peace because my decisions are now aligned with what I really want to pass on.”

“After several meetings with my private bank, my insurer, and my fiduciary, I had come to a kind of conclusion of failure. Everyone gave me their point of view, often very technical, sometimes contradictory, but no one seemed to really take the problem as a whole. I felt that they were dealing with parts of my situation, never the whole picture. When I started working with Jean-Charles, I immediately sensed that his approach was different. He didn’t talk to me about products or ready-made solutions. He first took the time to understand my situation, my background, my constraints, and what I really wanted to do in the years to come. That alone was very reassuring. When the solution was proposed, I was very skeptical. Honestly, I found it hard to believe. The first letter I received from the AVS reinforced my doubts: it clearly contradicted what had been discussed. I thought that would be the end of it. But Jean-Charles didn’t give up. He went through the file point by point, methodically and persistently. He discussed, argued, and reworded. Two weeks later, the situation was resolved and the solution approved. In the end, this represents savings of more than CHF 100,000 over three years. Of course, the financial result is important, but what struck me most was the commitment and ability to see things through to the end, where others had given up long before.”